Training courses are non refundable, but transferable to another date only if 2 weeks or more notice is given
Postponement of training by the academy
In the event a course is cancelled or postponed for reasons beyond our reasonable control, we will endeavour to provide at least 24 hoursā€™ notice wherever possible, with notification by SMS text and email. In such case, an alternative date will be provided.Ā Such courses remain non-refundable but may otherwise be transferred to alternative courses if desired, to the same value. The Academy is not responsible for any loss of income or accommodation / travel costs incurred in the event that postponement of training courses is necessary.
Change of course
Courses are non-transferable and non-refundable. Should you book the incorrect course for your needs or make an error with your booking, we will honour a change to a different course, if there is more than 2 weeks notice prior to the course. No course price difference will be refunded, where applicable. Any additional course fee due will need to be paid at time of the course change.
Change of named student
Courses are non-transferable and non-refundable. Should you need to change the student attending from that named in the booking, this can be processed subject to an admin fee of Ā£50 per change required. This must be requested by email toĀ [email protected]
no later than 48 hours before the
